A training needs assessment that starts with the problem

Guide your subject matter experts through action-mapping questions and get answers that translate straight into course design — not another content dump.

Start an assessment See a sample assessment

The 4 assessment steps

1. Agree the business goal
Which number should change — errors, cycle time, complaints, sales — and by how much? No goal, no assessment.
2. List what people must do
Observable actions on the job, not knowledge. "Checks the dosage against the chart", not "understands dosages".
3. Find what blocks them
Most gaps are not training gaps. Separate missing skills from broken processes, tools, and incentives.
4. Export and design
Get the whole assessment as Excel, Markdown for authoring tools, or PDF — ready for course design.

What you get

Bilingual questionnaire (English / Greek)
Industry examples next to every question
An action table with blockers and fixes
Export to Excel, Markdown and PDF

Common questions

What is a training needs assessment?: A structured conversation with subject matter experts that identifies the business problem, the behaviours behind it, and whether training is actually the right fix.
How is this different from a content review?: A content review starts from existing manuals. An action-mapping assessment starts from a measurable business goal and works backwards to the smallest set of actions that move it.
How long does it take?: Most experts complete the guided questionnaire in one 45–60 minute session, with examples shown next to every question.

Want the methodology first? Read how action mapping works. Our approach

The 4 assessment steps

1. Agree the business goal

Which number should change — errors, cycle time, complaints, sales — and by how much? No goal, no assessment.

2. List what people must do

Observable actions on the job, not knowledge. "Checks the dosage against the chart", not "understands dosages".

3. Find what blocks them

Most gaps are not training gaps. Separate missing skills from broken processes, tools, and incentives.

4. Export and design

Get the whole assessment as Excel, Markdown for authoring tools, or PDF — ready for course design.

Common questions

What is a training needs assessment?

A structured conversation with subject matter experts that identifies the business problem, the behaviours behind it, and whether training is actually the right fix.

How is this different from a content review?

A content review starts from existing manuals. An action-mapping assessment starts from a measurable business goal and works backwards to the smallest set of actions that move it.

How long does it take?

Most experts complete the guided questionnaire in one 45–60 minute session, with examples shown next to every question.

Want the methodology first? Read how action mapping works. Our approach